Convobot360
Convobot360 (CB360) turns WhatsApp into a full storefront for local merchants. Customers message “Hi” to browse a catalogue, order, pay and choose delivery or pick-up, while the merchant runs everything from one dashboard. It works on a monthly subscription with no commission on orders.
- Client
- Convobot360
- Industry
- SaaS & startups
- Region
- Bahrain
- Status
- Live
Convobot360
SaaS & startups · Bahrain · Live
The client
About Convobot360
Convobot360 is a conversational commerce platform based in Juffair, Bahrain. It serves restaurants and cafés, hotels, retail, salons, service centres, schools, hospitals and pharmacies, and telecom and banking teams.
Challenge
The problem to solve
Local merchants lose margin to marketplace commissions and lose customers to the friction of yet another app. Their customers already live on WhatsApp. The platform had to make ordering, paying and re-ordering work inside a chat, and give merchants the data to bring those customers back.
- Let customers order and pay without leaving WhatsApp.
- Get a merchant’s WhatsApp store live quickly, with guided setup.
- Connect to existing POS systems, payment gateways and delivery partners.
- Give merchants the data to market directly to repeat customers.
Solution
What we built
Merchants publish catalogues and menus to a WhatsApp Business store through a guided setup. AI-assisted conversations take orders, collect payment through plug-in gateways and hand off to third-party delivery or store pick-up. POS integration keeps stock and orders in sync, and a dashboard shows payments, orders and deliveries in real time, with customer segments for broadcasts and repeat-order campaigns.
- 01WhatsApp storefront and conversational ordering
- 02Payment gateway plug-ins
- 03POS and delivery integrations
- 04Merchant dashboard and analytics
- 05Customer segments, broadcasts and campaigns
Features
01
Order by saying “Hi”
Customers browse, order, pay and pick delivery or collection inside one WhatsApp chat.
02
No commission
A monthly subscription with unlimited orders, instead of a cut of every sale.
03
Fits the existing shop
POS, payment and delivery integrations plug into what the merchant already uses.
04
Bring customers back
Segments and broadcasts drive repeat orders without third-party apps.
Results
Convobot360 is live, giving merchants a commission-free way to sell and re-engage customers on WhatsApp.
What happens next
- 01
We reply within one working day
A real person, with first questions about your goals.
- 02
We clarify scope and constraints
A short call about users, timelines, budget and risks.
- 03
You get a written proposal
Scope, team, timeline and a fixed or monthly price.
- 04
We start building
Kickoff within the week, a shared board and weekly demos.
Start a project
Bring the idea. We bring the team that ships it.